Support
How can we help?
Reach out and a real person on the team will respond — usually within two business days.
FAQ
Common questions.
01 How do I contact the team?
Email is the fastest way to reach us. Write to storvia@sentia.ltd and a real person on the team will read it.
02 Where is Sentia based?
We're a small studio registered in Hong Kong. Our office address is in the footer below.
03 How can I report a bug or request a feature?
For Storvia, email storvia@sentia.ltd with a short description and — if possible — a screenshot or steps to reproduce. The more concrete, the faster we can act on it.
04 Do you handle enterprise or business inquiries?
Yes. Send a note to storvia@sentia.ltd describing what you're looking to do and we'll get back to you within two business days.
05 What languages do you respond in?
English and Chinese (繁體 / 简体). Write in whichever feels natural and we'll match.